Ongoing Maintenance for Internal Business Software
We Keep your critical systems running
SEE HOW
Timeline Diagram
Timeline Diagram

Services

AfterWare offers a range of specialized services to keep your legacy systems running

Legacy Maintenance

We maintain and support systems that are critical to your business.

Monitoring and Alerting

With your choice of manual or automated monitoring, we watch over your systems and alert you to issues that might impact your business.

System Updates

We perform critical updates with minimal disruption to operations.

Trusted Software Archives

We maintain a comprehensive archive of legacy software, ensuring they can be safely reinstalled on new machines at any time.

Technologies We Support

IBM
Microsoft
SAP
Oracle
Hewlett Packard Enterprise
Siemens
Fujitsu
CSC
CGI
Tyler Technologies
More...

Solutions

A menu of services, tailored to your business needs

Basic Monitoring

Periodic remote application checking (human or automated) to ensure your systems remain operational with minimal oversight.

Key Features
  • Scheduled monitoring from once daily to hourly checks
  • Screen capture and visual verification
  • Basic dashboard for system status reporting

Advanced Monitoring

Passive monitoring solutions that track application health without impacting performance or functionality.

Key Features
  • 'Lift and Shift' to a cloud-based platform, while maintining full functionality
  • Real-time notifications via SMS, call, or push alerts
  • Advanced dashboard with detailed analytics

Security & Compliance

Comprehensive protection against modern security threats, while maintaining regulatory compliance.

Key Features
  • Automated security audits and Common Vulnerabilities and Exposures (CVE) monitoring
  • Detailed compliance reporting
  • Access hardening for vulnerable systems

AI & Machine Learning

We use cutting-edge AI technologies, trained on your application source code, to streamline upgrades and quickly resolve issues.

Key Features
  • Retrieval-Augmented Generation (RAG), Model Context Protocol (MCP), and custom training models
  • Secure training and deployment on cloud or on-premise
  • Automated architecture analysis, documentation, and upgrade planning

The AfterWare Process

Our approach to keeping your systems running

  • Phase 1

    Discovery

    We work with you and collect information from stakeholders to understand what is available, how it is used, and what needs to be done.

  • Phase 2

    Scope

    We define the scope of work, the success criteria, identify the resources needed, and get full approval.

  • Phase 3

    Instrumentation / Automation

    We create monitoring probes and automate them as much as possible. These can range from a person regularly accessing the system, to automated UI/UX automation. We save records of all interactions for review and auditing.

  • Phase 4

    Lift and Shift

    (Optional) Laterally move system to a private cloud platform, to reduce costs and improve reliability.

  • Phase 5

    Monitoring / Alert

    We continuously monitor the health of the system, and notify if there is a failure.

  • Phase 6

    Update / Fix

    We test and upgrade the underlying software stack, especially when it comes to security upgrades.

  • Peace
    of
    Mind

What We Do NOT Do

Services outside our core offering

Custom Development

We do not create new features or custom code. Our focus is on maintaining existing systems.

Modernization

Architecting a new system? There are many vendors out there. We keep your current systems running.

Added Features

New features increase risk and add complexity. We maintain software in their current environment.

Recommended Partners

We have built many systems and know many vendors. Let us know and we will help you find the right development partners. We will keep the existing system running during development. Once deployed, we are happy to support the new system.

Contact Us

About AfterWare

Your trusted partner for legacy system maintenance

Who We Are

AfterWare is a specialized maintenance company dedicated to keeping your legacy software systems running smoothly.

Founded in 2025 by a team of experienced software engineers and project managers who recognized the critical importance of maintaining legacy systems in various industries.

Our goal is to become a trusted partner for organizations worldwide. Our mission is to extend the life of your valuable business systems.

AfterWare Team

Staff Past Experience

100+

Years in Industry

50+

Satisfied Clients

80+

Systems Built

5+

Countries Served

Join Us

We are looking for experienced IT personnel to put their knowledge to good use. We match skills with customer requirements. Contact us to set up a personal evaluation.

Industries We Serve

Our expertise spans across numerous specialized sectors

Utilities

Maintaining critical infrastructure management systems for power, water, and energy companies.

Banking & Financial Services

Supporting transaction processing, reporting, and compliance systems for financial institutions.

Insurance

Maintaining policy management, claims processing, and actuarial systems.

Government

Supporting essential public service systems and regulatory compliance platforms.

Healthcare

Maintaining patient records, billing, and clinical systems for healthcare providers.

Manufacturing

Supporting production control, inventory, and supply chain management systems.

Transportation

Maintaining logistics, routing, and fleet management systems.

Entertainment

Supporting content delivery, ticketing, and media management systems.

Wholesale & Distribution

Maintaining inventory control and distribution management systems.

IT & Software Services

Supporting backend infrastructure and specialized software platforms.

Marketing & Advertising

Maintaining campaign management and analytics systems.

Other

We have access to experienced personnel in other fields. Contact us to discuss.

Frequently Asked Questions

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Q: Do you take on any project?
A:

No. We first go through a Discovery stage to understand the scope of the project and the resources needed. In the Scope stage we establish the scope of work, the success criteria, identify the resources needed, and get full approval. If at any point in this process we feel we are unable to provide the services necessary, we will decline and recommend partners.

Q: Do you have a minimum project size?
A:

We offer a menu of services, starting with a basic monitoring service for a single system. There is a one-time setup fee (dependent on the scope of work) and a fixed monthly rate. This offers manual monitoring, basic alerting, and a dashboard for system status reporting. This is a good way to get started and see if we are a good fit.

Q: What sort of systems are not supported?
A:

We do not support systems that are not running, or require custom or proprietary hardware. If the system is not running, we may be able to help you get it running again as a separate project, hosted on a cloud platform.

Q: Can you offer on-site support?
A:

We do not offer on-site support. All work is performed remotely, via secure and approved channels.

Q: Do you have people on staff for all the systems you support?
A:

That would not be practical. As part of the Discovery and Scope stage, we identify personnel and skills needed to support the system. Most likely, the expertise will only be needed for a short period of time, during the Update / Fix stage. Each engagement will be different. In all cases, we will be transparent about the resources needed, the costs involved, and the timelines.

Q: What is your response time for critical issues?
A:

Typically 48 hours, once the Instrumentation / Automation stage is complete. If the problem can not be resolved in that time, we will escalate the issue to the next level of support. we will inform you and obtain your approval before we proceed. We can also offer 24/7 monitoring and support with defined response times, if required, at additional cost.

Q: What is your pricing?
A:

We offer a menu of services, starting with a basic monitoring service for a single system. The pricing is dependent on the scope of work and the resources needed. Please contact us to discuss your needs.

Q: Do you handle modern cloud-based systems?
A:

Absolutely! We can monitor and support modern cloud-based systems, including AWS, Azure, and Google Cloud. We also offer “lift and shift” services to move to a secure cloud platform, while maintaining full functionality. This allows us to maintain parallel development and production environments, reducing risk and cost.

Contact Us

Let us know how we can help

Please use your organization email address. We strictly honor privacy, but are unable to respond to generic email addresses.

Feel free to add as much info as you care to help us understand your problem. If contacting for a position or partnership, please include your contact info and email and we will get in touch.